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RingCentral Meetings

RingCentral Meetings

Overview

What is RingCentral Meetings?

RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency…

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Recent Reviews

Solid Option for Online Meetings

7 out of 10
June 01, 2021
We use RingCentral Meetings for some meetings with consultants, primarily by the development team in the IT department. It is the standard …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality video (18)
    9.0
    90%
  • High quality audio (18)
    8.9
    89%
  • Desktop sharing (18)
    8.9
    89%
  • Meeting initiation (18)
    7.7
    77%
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Pricing

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Meetings

$19.99

Cloud
Per Month Per User

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.4
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.6
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.3
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Product Details

What is RingCentral Meetings?

RingCentral Meetings Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

Reviewers rate High quality video highest, with a score of 9.

The most common users of RingCentral Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(75)

Attribute Ratings

Reviews

(1-12 of 12)
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Score 9 out of 10
Vetted Review
Verified User
RingCentral is used in our company to arrange virtual meetings on short notice and It has facilitated us that I can communicate with my team from almost anywhere without any difficulty. My team and I have never faced an unfortunate situation in which our meetings stop working and it is not less than a blessing.
  • The quality of audio and video it provides is high definition.
  • It doesn’t require any strong connection to work.
  • The screen sharing feature is highly facilitating as I can share files, documents, or any presentation with my team
  • It has absurd pricing and there should be a decline in price.
  • It supports only a limited number of participants.
RingCentral is a good option as it has facilitated us and eased us as we don’t always have to be in the office to communicate with my team as This tool provides the real meeting like experience in virtual meetings and with its features like recording and screen sharing, we can make our sessions even more attractive and convenient.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
RingCentral Meetings is being used through the whole company as a per request bases. It's an alternative tool like Google Hangout, Microsoft team, or Zoom. It's an alternative tool for the flexibility of support, sales, and communications through our teams, users, end-users, and customers of course. It's been more of an optional tool then our main one.
  • It looks similar
  • Follows what works
  • integrates well with it's phone call feature
  • Bandwidth sensitive
  • Updates interfere with meetings
  • Can slow down machine
It would be a good alternative tool. Unfortunately not the main tool yet. It's a bit buggy compared to the other competition as GoToMeeting and/or Zoom. The looks like Zoom to a degree, but not quite the same. The virtual backgrounds as failed me before. Best to have a green screen behind you as a backup. Even with a power computer it still can drop on you.
Shahab Razak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The company standard is Microsoft Teams however we use RingCentral Meetings for customers that we can't connect to while using MS Teams. RingCentral Meetings is used for customer meetings, technical troubleshooting, education and other uses including inter-departmental training sessions and meetings. Departments that actively use RingCentral Meetings are at least Product Management, Sales, IT, and others.
  • manages background noise
  • live background filters
  • works with low bandwidth
  • intuitive interface
  • creating and using groups are confusing in the beginning
  • guests activation is confusing
  • setting up meetings are cumbersome and confusing
RingCentral Meetings is well suited for small teams and short contact lists. Its compatibility with MAC, Chromebooks, IOS and Android devices are smooth and you can easily conduct a meeting with participants on all these platforms. Their background choices are good and you can easily customize your background. The live background feature was refreshing.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We utilize RingCentral for our phone and ACD platform, and RingCentral Meetings is used across the organization for many types of meetings. It integrates with the accounts/systems we already have set up for our users in RingCentral and allows all users to participate in phone, video, or screenshare meetings.
  • Familiarity - it's Zoom with a different wrapping.
  • Integration with phone system.
  • Built-in ability to dial in from a phone.
  • RingCentral as a platform has some branding issues/marketing confusion between Meetings, Phone, Nice, InContact back-end, etc.
  • Meeting invites have a lot of numbers which can be used, but it becomes noise.
  • RingCentral Meetings is a Video Conference platform on top of a Phone/VoIP system, so it's unclear to users when to use Conference calls, phone calls, or Meetings.
If you're in a company [that] is heavily invested in Nice/InContact/RingCentral already, this is an easy addition for video conferencing. It's Zoom in a RingCentral wrapping, so it should be familiar to most users who were on a computer in 2020.

RingCentral has the ability for text/chat, ACD systems, Meetings, etc. so it's very full-featured, but for a company utilizing Office 365, Teams is a better option for most of these things. What RingCentral Meetings does better than Teams is that it has call-in options built in, whereas you have to add these to Teams via Office 365 administration.
Mike Narumiya | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Company wide usage for all forms of meetings, presentations, etc. Needed an easy way to meet for online calls, with our without video sharing and desktop sharing. This solution offers all that, as well as various meeting and chat features for team collaborations in a virtual setting. Similar to many products on the market.
  • Ease of use, little training needed.
  • Works well, no issues in use.
  • Easy to use collaboration features like chat.
  • Good utilization of screen real estate.
  • It does utilize a lot of pop-up screens to navigate to the actual window.
  • Depending on permissions, some popup features may have issues.
Generally easy to use which is great. However, its way of utilizing pop-up windows and application windows, can be an issue depending on user computer setup/permissions, etc. Also, moving around through the windows can be disorienting for some users. That aside, the app and features themselves, pretty easy to use and work well.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We migrated to RingCentral 11 months ago. The phone system part is great. When we first started using RingCentral they used a white label version of Zoom. We use Zoom so this gave us more licenses. That said RingCentral has migrated to RingCentral Meetings and none of our team, including myself think it is very good. Zoom is much better. In our opinion.
  • Video conference.
  • Integrates with RingCentral.
  • Similar features to Zoom.
  • Missing many Zoom features.
  • Quality of sound and audio is an issue compared to Zoom.
  • Our clients prefer Zoom and often express concern when they get a RingCentral invite.
If you don't have access to Zoom it is better than nothing. It just needs more features. That said I think Zoom is like a verb and we have clients who just don't want to accept a RingCentral calendar invite. Our users prefer Zoom since it is so widely used.
Jon Shurtliff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RingCentral Meetings is used as the primary web meeting platform to provide face-to-face interaction while remote. The software has been implemented throughout the company and is integrated with the RingCentral phone system, which serves as the primary voice communication tool in the company. When COVID hit, the company turned to RingCentral Meetings in order to keep all of the business functions up and running. All meetings that previously were held in-person turned to RC Meetings.
  • Very easy to schedule and join meetings.
  • The software doesn't get in the way of the purpose, which is to collaborate and have open discussions.
  • Integrates with all other communication platforms in the company.
  • The RC Meeting splash screen is always up (at least on the Mac version) and can't be hidden, it gets in the way.
RC Meetings works very well as an alternative to any web conferencing solution, but in particular, it is a key piece to the complete unified communication platform—it simply completes the package of phone, chat, and collaboration tools that are a part of the RingCentral UCaaS solution. RingCentral Meetings literally saved the company when the pandemic hit and kept us in touch with all of our customers, vendors, and colleagues.
Patrick Burns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
RingCentral Meetings is used by Carousel as way to communicate peer to peer and to clients for video based meetings, messaging and conferencing needs. It is available across the organization as a reseller of RingCentral services. We have access to other platforms as well, but find that the RingCentral platform is a great fit that's easy to use.
  • Ease of use in scheduling and starting meetings.
  • Ease of use in recording meetings which isn't always the case with competitive platforms.
  • Great app for mobile purposes which makes a world of difference during travel.
  • An area of improvement that I see which could simply be how I have it set up is how it imports contacts and email addresses on the mobile app. It doesn't seem to easily pull from Active Directory and relies on contacts being in my phone when many times, I'm including someone in a meeting who isn't an actual contact on my phone.
It's well suited for all internal and external engagements.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
RingCentral is being used across the entire organization. It serves purposes related to meeting organization, remote and onsite virtual meetings, virtual interviews for remote candidates and remote managers, "instant messaging" between employees internally, file sharing, company phone, remote collaboration, screen sharing, etc. Its main value add is that it streamlines and connects remote and onsite workers and creates a centralized and reliable platform for everyone to use since over 1/3 of our workforce is remote.
  • Instant messaging features are pretty plentiful and user-friendly for the most part. It makes a quick question easier to do versus writing a long email, etc. It also adds a little fun to it with emojis and the different gif options if offers you.
  • Remote collaboration, like virtual interviews, are easy as well. You just add a RingCentral meeting to the body of the email or invite and you click or dial in on it and you are in. The code is readily available and visible as well.
  • The current concurrency for remote employees is only 100. After 100, no one else can log in and I think this is a downfall because if your company is large and has a large percentage of remote staff, we can't really leverage this tool fully so a patch update to respond to this would be ideal.
  • Some smaller detail-oriented items can leave something to be desired i.e. updating your status within the chat window is cumbersome and not very straightforward. Also, sometimes window sizing and positioning can be annoying as well.
It is well suited for large virtual meetings and interviews. The platform is easy to use, even for those that haven't used it before. It's good for collaboration as well when screen sharing or sharing documents is required and can really bring remote teams and workers together more so with the camera feature, etc. It's not well suited for remote meetings of 100 people or more cause we aren't able to include everyone all the time.
David Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RingCentral Meetings across our entire operation, both internally for contact between our remote-based staff and contract personnel, and externally with our clients. We find that using RingCentral Meetings is a quick and efficient way to get valuable "face-time" with one another to troubleshoot issues, advance projects, and keep in front of our clients.
  • Fast and easy to set up meetings, even with participants that are not an account holder in your organization.
  • High quality streams, both video and audio.
  • Reliable connectivity that is adaptable to hardware and bandwidth constraints.
  • Has all of the basic features needed for the typical meeting (whiteboard, screen sharing, chat, recording, etc.).
  • Ability to have webinar-style attendees (where they aren't known to each other or able to interact).
RingCentral Meetings is ideally suited to the multi-locational and remote worker organization that needs quick ad-hoc meetings. I find that it is often as easy to do a video meeting with field personnel as it is a phone call, and the results are generally more positive. Their great support for tablets and smartphones makes reaching staff a virtual given and gives our technicians the ability to see what is happening at a client site without being there. No longer do we have to ask the question of "What do the lights on the front of some devices look like?" when we can just ask them to point their camera at it for us in real-time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
RIngCentral Meetings is our primary service for both internal and external web conference meetings. We employ it across our sales and delivery teams, as well as for recurring internal company meetings that include remote team members or people at across our three main offices. We use it both for content sharing, video conferencing, and sometimes just as an audio conference solution. It gives us one consistent tool to use for all our multi-endpoint real-time communication needs.
  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
  • It's easy to end up accidentally trying to run multiple meetings under the same account, which can cause churn and confusion for participants
  • Interacting with people outside the organization is sometimes hard because RingCentral Meetings requires them to download and install software - there's no plugin-free way to get in to the conference (other than just dialing in via audio)
  • A lot of our end users are repeatedly confused with how to select phone vs computer audio, so we end up losing time at the start of a meeting dealing with echoes on the line
  • There's only two roles in a meeting - Host and Guest. When we have large meetings with remote team members, it'd be useful to be able to manage subgroups of participants - i.e. Team Members vs Executives, to be able to control who gets muted or who gets dropped at different times in the call.
  • From time to time we encounter notifications of instability of the underlying internet connection, but then RingCentral isn't able to tell us if the issue was on our local network, intermediary sources, or their main service.
  • Because RingCentral Meetings is just a white label of Zoom, RingCentral's support for the platform is more limited than for their other services.
It's great for internal meetings and for when you need screen sharing and video visibility. It's not well suited for basic phone conferences, and can be tricky to use with participants outside your company.
Justin Bongard | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used by anyone in the organization that has a reason to need a meetings solution. There is no other tool that is used. We preinstall it on all computers and give anyone an account to it just in case they need it. It is being used to conduct phone only calls as well as meetings on a computer, and a hybrid meeting of the two. It is being used to show other employees how to use the tools for training. Sometimes the sessions are recorded so the trainer only needs to do the main training once. It is used to present slides to people outside of the company.
  • Very reliable. It never breaks on any of our devices
  • Call quality is always fine
  • Installation is quick for guests joining the meeting
  • It connects to Outlook and Google calendar so it's easy to add invites from within the applications.
  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
If you use RingCentral already like us, it's a no-brainer to use. I have seen no other reason to purchase any other meeting tool. If we didn't use RingCentral phones and got the meeting app free, I would still research other alternatives that might be a better price. As I mentioned, this app is based on "zoom" meetings, and so are many other options.
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